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Exclusive Services

Faq

How to order?

1.  You can message us directly thru Messenger, our Facebook   (https://www.facebook.com/ChocolatDeepDarkChocolateCakes)     or Instagram page (https://www.instagram.com/chocolatcakes/)   or

2.  You can place your order to Grab Food or Food Panda.

If your address is outside coverage of Grab Food and Food Panda, (4-8 km Delivery Area) you can contact branch directly for same day or next day orders.  NOTE: Antipolo main kitchen not included in Food Panda and Grab Food app.
     

3. After confirmation, you will do the booking for a Lalamove motorcycle with insulated box (or car or courier of your choice) to pick up cakes from your chosen Chocolat branch.

Pls send to us your driver's name so we can release your items to the correct driver.
Ordering from Congressional branch --

You can call Congressional Ave QC branch directly during store hours 72167580 or 09778369553 (9AM to 730PM)

Kindly send message to the branch’s own Facebook page - Chocolat Congressional or Instagram @chocolatcongressional


Chocolat assumes no responsibility to the damage incurred to your order/s (if any) during transit.
Or you can also pick up yourself.

2

Do you deliver?

You can have your item/s delivered via your GRABFOOD OR FOODPANDA app only for areas within 4 kilometers (GrabFood) to 8 kilometers (FoodPanda) coverage during store hours.

 

Branch Grab Food and Food Panda schedule:

 

  1. Palanan Makati: 9 am to 7:30 pm     8823-2238

  2. Addition Hills San Juan 9:30 am to 8:30 pm   8726-0330

  3. Loyola Heights QC 9:30 am to 7:30 pm   8928-9304

  4. Congressional Ave Ext 9 am to 7:30 pm   7216-7580

  5. Malate 9 am to 7:30 pm   8398-5613

 

Note:  Antipolo Main Kitchen is NOT part of GrabFood and FoodPanda.  All items from Antipolo Main Kitchen are on a made-to-order basis.  Kitchen hours: 8:30 am to 3:30 pm.

Telephone No. 8697-3887

Note: Antipolo main kitchen not found in Food Panda and Grab Food app

3

What cakes are readily available?

6 & 9 inch CHOCOLATE CAKES are readily available. 

 

For other specialty cakes i.e. Carrot cakes, Cupcakes, Rectangular cakes, Brownies and Bars - 3-day lead-time and 50% downpayment is required. 

4

What are your advance payment options?

PAYMENT THRU BDO, BPI or GCash (two days to verify)

Account info provided upon placement of order.

4

Can we request for dedications / candles for our ordered cakes?

Yes we write greetings/dedications and candles free-of-charge.  Limits:  6 inch cakes - 30 characters   9 inch cakes - 40 characters

 

Grabfood or FoodPanda - their apps provide placements of dedications free-of-charge.

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