SHIPPING & REFUNDS
At Chocolat web, we take pride in providing our customers with the best possible experience. We offer a variety of shipping options, including free shipping for orders over $50. We carefully package our chocolates to ensure that they arrive in perfect condition, and we strive to keep our shipping costs as low as possible for our customers. If you have any questions or concerns about shipping, please don't hesitate to contact us.
At Chocolat web, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your chocolates, please contact us within 14 days of receiving your order. We will do our best to resolve the issue, whether that means replacing your chocolates or issuing a refund. Please note that we are unable to accept returns of opened products for food safety reasons. Thank you for choosing Chocolat web!